
Equal Exchange
Coffee Quality Control Technician
Job Description:
- Based in Equal Exchange’s West Bridgewater, Mass. Office
- Employment Status: Full-time, hourly, worker-owner track employee
- Hours: Variable
- Salary Range: $21.63/hr – $24.03/hr ($45,000 – $50,000 annual equivalent), depending on experience
- Benefits: Health/dental/vision insurance coverage, vacations, holidays, sick days, eligibility for worker ownership
- Department: Quality Control
- Reports to: Quality Control Manager
Qualifications:
- Ability to communicate well and problem solve
- Ability to effectively manage time and responsibilities
- Ability to work well with others
- Comfortable with computers and technology, such as Excel, Word, databases and E-Mail
- Detail oriented
- Food Science background helpful
- Food Service experience helpful
- Coffee experience preferred
- Coffee training experience helpful
- Coffee roasting experience a plus
- Coffee cupping experience a plus
- Foreign language skills desired
- Works well alone and with a team
- Ability to lift 50-75 lbs.
Responsibilities:
Maintain and Update Systems for Monitoring Coffee Samples
- Sort green coffee samples and record results.
- Roast coffee samples for testing.
Monitor Roasted Coffee
- Prepare morning cuppings for QC staff and roasters- record and communicate results with the team. Break down and clean up after cuppings are completed.
- Participate in coffee cuppings
- Measure and analyze packaging for EE coffee products- record results
- Perform QC checks on the production line
- Calibrate, maintain and track machine maintenance
Production Assistance:
- Perform production tasks as needed; roasting, packing, paperwork, etc.
- Fill production positions during vacations, sick leave, etc
Espresso Training:
- Create / maintain tools to communicate best practices for using our espresso.
- Support coworkers in understanding and using these tools.
- Train customer staff, including baristas, on our best practices for creating espresso drinks.
- Occasional travel, including out of state, to train customer staff/baristas at their store/cafe, approximately 6 times per year.
*Other duties as assigned by supervisor
Personnel & Worker Ownership/Fair Trade Development
- Participate in staff, team, department, and educational (Exchange Time) meetings.
- Understand our producer partners, trading policies, and the Fair Trade movement.
- Understand and participate effectively in our worker cooperative model.
How to Apply
Please provide your resume and answers to the following questions by email to apply@equalexchange.coop: 1) How would this position impact Equal Exchange’s mission to help small farmers get what they want? 2) Give an example of a project that you had to complete from start to finish. 3) What qualities do you think Equal Exchange values in the products we sell?
Organization
Equal Exchange
Job Type
Full Time
Expires On
June 19, 2026